Order ProcessinG

Orders are usually processed within 12-24 hours of receipt of order. Please note during peak sale periods orders may be take a little bit longer to process.

All orders are picked in and packed in our own Adelaide studio, and not in a third party warehouse, so we are able to monitor that Covid-19 safe protocols are being managed, such as hand sanitiser at the packing station.

Please note – we do not delivery to PO Boxes, please provide a Residential or Business Address.

Shipping Costs

Within Australia
Free shipping Australia Wide! All orders include tracking information which you will receive via email as soon as your delivery has been picked up by the courier.

International Shipping
Discounted International Shipping – final cost varies depending on location and is confirmed upon checkout.

Duties & Taxes
Duties and Taxes such as GST are included in all Australian orders. Other duties and taxes in other countries are out of our control and subject to local rules. Any possible taxes and duties applicable to your order may be applied by customs and remain the sole responsibility of the customer.

Delivery Timeframes

Please note that due to COVID-19, deliveries can be held up unexpectedly, but don’t worry, you receive tracking information for your order so you can see where your order is at! Here’s how quickly you can expect to receive your order:

During peak holiday shopping periods such as Black Friday, Christmas, Valentine’s Day, shipping periods may extend due to increased demand. Take care to place any orders ahead of time to avoid the impact of potential delays.

Within Australia
South Australia – Delivery usually takes 1-2 days once the order has been processed.
Australia Wide – Delivery usually takes 4-7 business days once your order is processed.
If you’re not home when our courier arrives, your package will be left in a safe location where available.

International Shipping
New Zealand – 10-16 business days
North America, Western Europe, Asia and the Pacific – 10-28 business days
Rest of the World – 14-30 business days